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National ID (PhilSys): Lost Card, Damage or Wrong Details
Name: [Your name]. The PhilSys website was under maintenance on 1 November 2026, and several steps come from PSA notices. Confirm yours at hotline 1388 or info@philsys.gov.ph.
1. What you need
☐ Not registered yet: PSA birth certificate with one government ID, or a Philippine passport, or UMID.
☐ Wrong details: your PhilID or ePhilID and a supporting document.
☐ Damaged card: the card itself.
☐ Lost card or ePhilID: an Affidavit of Loss. PSA notices differ on notarization, so ask before you pay for it.
2. The form
– Updating and correcting are services at a registration center. You do not register again.
– Damaged or peeled card: ask for the replacement request form.
3. Your application
– Name, sex, date or place of birth: PSA or local civil registrar birth certificate.
– Civil status: PSA or local civil registrar marriage certificate.
– Address: barangay certificate or another document with your address.
4. Where to file
– A permanent PhilSys registration center, in person. A damaged card is surrendered there.
5. Time limits
– Waiting for your card? Enter the 29-digit number from your Transaction Slip at tracking.phlpost.gov.ph.
– “Not Found” usually means the card is still in production. If it stays that way, call 1388.
6. Keep it and renew
– Keep your Transaction Slip. A lost transaction number can be retrieved free at a registration center.
– Digital National ID: national-id.gov.ph or the eGovPH app.
– First issuance is free for citizens. The law allows a fee for reissuing a card and PSA may waive it, so ask the amount.
– PSA warns against registering twice. Use the update service instead.
Transaction no. [Transaction no.]
Registration center [Registration center]
Visited on [Visited on]
Reply [Reply]
Source: RA 11055, Secs. 6, 11; PSA regional notices; PHLPost, PhilID tracking; philsys.gov.ph (maintenance page). Checked 01.11.2026. Not legal advice.