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13th Month Pay Not Paid: DOLE Checklist
For rank-and-file workers. The employer must pay not later than 24 December. Worker: [Your name].
1. What you need
☐ Your name, address, phone, email and date of birth.
☐ Type of employment, date hired, nature of work and current status.
☐ Employer’s name, office address, contact person, number of workers and type of business.
☐ If agency-hired: the principal’s name, address and contact.
☐ What you already did inside the company, and any complaint filed elsewhere.
☐ Copies of your payslips, your computation and your letter. The form lists no attachments, so ask the officer what to show.
2. The form
– Request for Assistance, DOLE-SEnA Form 1.1. Tick “13th month Pay” and, as the result you want, “Payment of Money Claims”.
3. Your application
– Start with a written demand to your employer and keep proof it was received. Then state in the form the year, the amount and what you did.
4. Where to file
– Any DOLE office near where you live, or the NCMB, at the SEnA Desk.
– Online through DOLE ARMS, or by email. An officer speaks with you first, then the form is completed.
5. Time limits
– SEnA is a 30-day conciliation. Both sides can agree to add up to 7 days.
– If there is no settlement, the officer refers your claim to the office that handles it.
– Money claims must be filed within 3 years (Labor Code, Art. 306).
6. Keep it and renew
– Keep the form, any settlement and any referral.
– Labor Code, Art. 118 bars dismissing or discriminating against a worker for filing a complaint under its wage rules.
Filed on [Filed on]
Reference no. [Reference no.]
Office [Office]
Next conference [Next conference]
Sources, checked 01.11.2026: P.D. 851 and M.O. 28; Labor Code Art. 118, 306; G.R. 255602 (2025); NCMB on D.O. 249-25; NCMB Form 1.1 and SEnA page. The text of D.O. 249-25 was not available to us, so confirm the steps with your DOLE office. Not legal advice.